New "eGlobal24" Gives Agencies Around the Globe 24-Hour Service on Consolidator-Booked Trips

eGlobalfares Partners with TRAVEL HELPLINE and agent 24 to Deliver Unprecedented Emergency Assistance Worldwide

A new service called "eGlobal24" has been launched by eGlobalfares in conjunction with TRAVEL HELPLINE and agent24 for eGlobalfares subscribers around the world. eGlobal24 has taken standard after-hours service to higher levels by providing agents with 24-hour assistance on trips booked through consolidators worldwide.

Traditionally, once a consolidator has closed its doors for the day, the travelers' records are not accessible and cannot be changed in an emergency, which makes the use of consolidator fares risky for business travelers. The eGlobalfares software gives agents 24/7 access to PNRs and the capability to make changes. In addition, the eGlobal24 service, provided through the long-established TRAVEL HELPLINE and agent24 worldwide travel assistance services, gives agents the ability to have essential tickets issued or reissued or exchanged. Now travel agencies of all sizes can cost-effectively deliver the same level of service on consolidator-booked trips that they do on the rest of their business 24 hours a day.

"It became obvious to us as our network of subscribers has continued to grow that we needed to find a way to smooth out the differences presented by business practices and cultures around the globe," said Dave Rifkin, President & CEO of eGlobalfares. "Although some larger agencies have 24-hour service, many do not. So we turned to our long-time colleagues at TRAVEL HELPLINE and agent24, who responded favorably to the idea of eGlobal24 and agreed to invest the time to develop the program. We tested the concept with several suppliers and subscribers and it was very well received."

Jim Mazza, COO of TRAVEL HELPLINE and agent24, commented: "Travel agents who subscribe to eGlobalfares can now confidently sell to their corporate and leisure clientele tickets purchased through consolidators and trading partners globally who participate in eGlobal24. Agents won't hesitate to now use these suppliers for their clients because they'll be able to elevate their service levels by making changes to clients' itineraries even when the consolidators' offices are closed."

About eGlobalfares, LLC
eGlobalfares (www.eglobalfares.com) offers the only internet-based global solution providing easy, fast, integrated and efficient access to, and comparison of, global fare content and availability. eGlobalfares subscribers are able to share the management of global accounts among a closed, secure group of selected agencies and can take advantage of opportunities that were previously very cumbersome, time-consuming or simply unavailable.

About Travel Helpline and agent24
TRAVEL HELPLINE and agent24 (www.travelhelpline.com, www.agent24.com) are leading after-hours services owned by American Marketing Group, Inc., the parent company of 18 travel brands around the globe, including: TRAVELSAVERS, NEST (The Network of Entrepreneurs Selling Travel), The Affluent Traveler Collection, Well-Being Travel , Acclaim Meetings, TWIN (TRAVELSAVERS Worldwide Independent Network), Forte Business Travel Solutions, travel tix, Travstar Technologies, cruiseexpress, TRAVEL HELPLINE, agent24, and Travel Market Report. Independent travel agencies in 23 countries are part of the organization and generate more than $20 billion in annual travel industry sales.New "eGlobal24" Gives Agencies Around the Globe 24-Hour Service
on Consolidator-Booked Trips

eGlobalfares Partners with TRAVEL HELPLINE and agent 24 to
Deliver Unprecedented Emergency Assistance Worldwide

A new service called "eGlobal24" has been launched by eGlobalfares in conjunction with TRAVEL HELPLINE and agent24 for eGlobalfares subscribers around the world. eGlobal24 has taken standard after-hours service to higher levels by providing agents with 24-hour assistance on trips booked through consolidators worldwide.

Traditionally, once a consolidator has closed its doors for the day, the travelers' records are not accessible and cannot be changed in an emergency, which makes the use of consolidator fares risky for business travelers. The eGlobalfares software gives agents 24/7 access to PNRs and the capability to make changes. In addition, the eGlobal24 service, provided through the long-established TRAVEL HELPLINE and agent24 worldwide travel assistance services, gives agents the ability to have essential tickets issued or reissued or exchanged. Now travel agencies of all sizes can cost-effectively deliver the same level of service on consolidator-booked trips that they do on the rest of their business 24 hours a day.

"It became obvious to us as our network of subscribers has continued to grow that we needed to find a way to smooth out the differences presented by business practices and cultures around the globe," said Dave Rifkin, President & CEO of eGlobalfares. "Although some larger agencies have 24-hour service, many do not. So we turned to our long-time colleagues at TRAVEL HELPLINE and agent24, who responded favorably to the idea of eGlobal24 and agreed to invest the time to develop the program. We tested the concept with several suppliers and subscribers and it was very well received."

Jim Mazza, COO of TRAVEL HELPLINE and agent24, commented: "Travel agents who subscribe to eGlobalfares can now confidently sell to their corporate and leisure clientele tickets purchased through consolidators and trading partners globally who participate in eGlobal24. Agents won't hesitate to now use these suppliers for their clients because they'll be able to elevate their service levels by making changes to clients' itineraries even when the consolidators' offices are closed."

eGlobalfares, LLC has signed a multi-year agreement with TRAVEL HELPLINE and agent24 to provide eGlobal24 to eGlobalfares subscribers. For more information, contact Andrea Melendez at 516-624-5040 or amelendez@travelhelpline.com.

About eGlobalfares, LLC
eGlobalfares (www.eglobalfares.com) offers the only internet-based global solution providing easy, fast, integrated and efficient access to, and comparison of, global fare content and availability. eGlobalfares subscribers are able to share the management of global accounts among a closed, secure group of selected agencies and can take advantage of opportunities that were previously very cumbersome, time-consuming or simply unavailable.

About Travel Helpline and agent24
TRAVEL HELPLINE and agent24 (www.travelhelpline.com, www.agent24.com) are leading after-hours services owned by American Marketing Group, Inc., the parent company of 18 travel brands around the globe, including: TRAVELSAVERS, NEST (The Network of Entrepreneurs Selling Travel), The Affluent Traveler Collection, Well-Being Travel , Acclaim Meetings, TWIN (TRAVELSAVERS Worldwide Independent Network), Forte Business Travel Solutions, travel tix, Travstar Technologies, cruiseexpress, TRAVEL HELPLINE, agent24, and Travel Market Report. Independent travel agencies in 23 countries are part of the organization and generate more than $20 billion in annual travel industry sales.

eGlobalfares, LLC has signed a multi-year agreement with TRAVEL HELPLINE and agent24 to provide eGlobal24 to eGlobalfares subscribers. For more information, contact Andrea Melendez at 516-624-5040 or amelendez@travelhelpline.com.